Comprehensive Service Support · Customer Satisfaction is Our Greatest Pursuit
Technical Consultation
Providing professional consulting services including product technical parameters and application fields
Solution Design
Based on customer needs, providing product selection and formulation design solutions
Sample Support
Providing free samples for trial use, supporting small and medium-scale testing
Order Tracking
Real-time tracking of order production progress, timely feedback to customers
Logistics & Delivery
Professional logistics team, ensuring safe and timely delivery of products
Packaging Customization
Supporting 25kg bag and 200kg drum packaging and other specifications
Technical Support
Providing product application guidance and technical support, solving usage problems
Quality Assurance
Strict quality control system, ensuring stable product quality
Return & Exchange Policy
In case of quality issues, returns or exchanges can be applied within 7 days
Choosing epoxy resin mainly considers: ① Application field (coatings, adhesives, casting, etc.); ② Performance requirements (temperature resistance, flexibility, transparency, etc.); ③ Processing technology (curing temperature, time, etc.). We recommend contacting our technical consultant with your specific requirements and we will recommend the most suitable product model.
Epoxy resin has a shelf life of 12 months when stored sealed in a cool, dry place. Storage temperature should be controlled below 25°C, avoid direct sunlight and rain. Check product appearance before use — do not use if clumping or abnormalities are found.
Our standard products have a minimum order quantity of 1 ton. For special specifications or custom products, the MOQ may vary. Sample orders are not limited by this policy. Contact our sales manager for details.
For standard products in stock, delivery is within 3-5 business days. For custom products or large orders, delivery cycle is generally 7-15 business days. Actual delivery time depends on order quantity and product specifications. Please inform us in advance for urgent needs.
We support multiple payment methods: ① Bank transfer (corporate account); ② Alipay/WeChat Pay (small amounts); ③ Letter of Credit (L/C, for international trade). For long-term clients, we offer monthly settlement. Specific terms can be negotiated with our sales manager.
Our customer service team will respond within 24 hours
Sales Hotline
Domestic: 13606367656
edmond9951@gmail.com